Privacy Policy for Frausto Painting

Effective Date: Sept. 3, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Frausto Painting (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

2. How We Use Your Information

We use collected data for:

Providing and improving our painting services

Processing transactions and payments

Communicating with you about your inquiries, estimates, and scheduled projects

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying “STOP”

You will receive a final confirmation message and no further messages unless you re-opt in

All opt-out requests are processed within 24 hours

Message Frequency & Content:

Message frequency varies based on your interactions with our business

Messages relate only to the painting services you’ve requested

No promotional content is sent without your specific consent

Help & Support:

Reply “HELP” for assistance

Contact us at [email protected]

Or call us at (678) 579-3130 during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement:
Your SMS opt-in data and consent records are never shared with third parties except:

Service providers who facilitate text delivery

Legal obligations (e.g., court orders)

We implement strict data protection measures to safeguard all SMS data.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data with:

Service Providers:

Third-party vendors assisting in operations (e.g., payment processors, scheduling tools)

SMS platforms used strictly for message delivery you have consented to receive

All service providers must adhere to confidentiality and security agreements

Legal Compliance:

When required by law or in response to court orders or law enforcement

Business Transfers:

In mergers, acquisitions, or asset transfers, your data remains protected under this policy

5. Data Security

We implement reasonable security measures including:

Encryption of sensitive data

Secure access controls and user authentication

Regular security reviews and employee training

Breach notifications when required by law

Backup systems and disaster recovery plans

While no method is 100% secure, we take all reasonable precautions to protect your data.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic and behavior

Remember user preferences

Improve functionality and experience

Measure service performance

You can control cookies in your browser settings. Disabling cookies may limit some features.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt-out of marketing emails by clicking “unsubscribe”

Opt-out of SMS messages by replying “STOP”

Request details about how your data is processed

Withdraw consent at any time

File a complaint with a regulatory body if your rights are violated

To exercise these rights, contact us using the details in Section 10.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by Frausto Painting.

9. Changes to This Privacy Policy

We may update this policy periodically. The most recent version will always appear on our website. If significant changes occur, we will notify you via email or website announcement.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Frausto Painting
5483 Barnaby Ct
Lilburn, GA 30047

Phone: (678) 579-3130
Email: [email protected]
Website: www.fraustopainting.com

By using our website and services, you consent to this Privacy Policy.